Measure every advisor against your grid. Find below-grid pricing and discounting in dollars — then coach the right person on the right work.
Managers know “someone is soft on price,” but can’t see who, on which work, and how many dollars are walking out the door.
Labor sold, hours, rates, discounts, and variance to your published grid — in one scoreboard your FOM can act on.
Separate individual gaps from store-wide process issues so you fix the right thing first.
Stop debating opinions in the meeting. Show the dollars — who bills below grid, who discounts most, and which work type drives the leak.
Compare each advisor’s selling behavior to the rates and markups your store actually intended to charge.
Surface the biggest gaps first — not vanity averages — so the next coaching conversation is worth the time.
Coach, adjust process, and watch the scoreboard move — with Loopra Agent available when you need root cause.
A free review of below-grid pricing and discounting on your own repair orders.